About us
Morrow & Kiln was founded around a simple belief: business software can be rigorous without being exhausting.
Our story
We started because we kept encountering the same problem across industries: teams using software that fights them instead of serving them. Spreadsheets masquerading as systems. Dashboard-heavy interfaces that obscure what matters. Legacy tools that drain productivity and motivation.
We believed there was a better way. Software doesn't have to be complicated. Processes don't have to be painful. The daily work could be faster, clearer, and even enjoyable.
Morrow & Kiln brings together strategists, researchers, designers, and engineers who care deeply about how software shapes daily work. We partner with companies that are ready to invest in clarity and adoption, not just features.
Our values
Clarity earns trust
We communicate directly about what we know, what we don't, and what comes next. No jargon. No hidden assumptions.
Proximity improves decisions
We work closely with your teams, not at arm's length. Real collaboration surfaces better ideas and faster solutions.
Adoption is a feature
Beautiful design and clever features don't matter if people don't use them. We invest in understanding adoption from day one.
Our team
Product Strategy
Eleanor Price
Product Strategist
Eleanor brings ten years of product strategy experience across B2B and B2C companies. She excels at translating business goals into clear product direction and building consensus among stakeholders with competing priorities.
Marcus Bennett
Discovery Facilitator
Marcus specializes in uncovering user needs through stakeholder interviews and workflow mapping. His knack for asking the right questions helps teams surface hidden constraints and uncover real opportunities.
Hannah Cole
Business Analyst
Hannah transforms complex business requirements into clear specifications and roadmaps. She thrives on breaking down ambiguity and ensuring teams move forward with confidence and clarity.
Product Design
Priya Shah
Product Designer
Priya designs intuitive interfaces grounded in research and user behavior. She balances aesthetic refinement with functional clarity, ensuring products are both beautiful and usable.
Daniel Mercer
UX Researcher
Daniel conducts user research, usability testing, and iterative validation to ensure products meet real needs. His methodical approach to evidence gathering builds team confidence in design decisions.
Chloe Atkinson
Content Designer
Chloe crafts clear, purposeful copy and information architecture that guides users through complex workflows. She believes that content and design work best as partners.
Isaac Morgan
Design Systems Specialist
Isaac builds scalable design systems and component libraries that scale with product teams. He advocates for consistency while empowering designers and developers to move fast.
Software Engineering
Owen Fletcher
Software Engineer
Owen builds full-stack web applications with a focus on clean architecture and maintainable code. He values clear communication and collaborative problem-solving with product teams.
Naomi Brooks
Front-End Engineer
Naomi specializes in building polished, performant user interfaces using modern frameworks. She champions accessibility and responsive design in everything she builds.
Thomas Reid
Platform Engineer
Thomas designs robust backend systems and APIs that support complex workflows. He focuses on reliability, scalability, and security from the ground up.
Grace Holloway
Quality Engineer
Grace ensures every release meets our quality standards through meticulous testing and process optimization. She catches edge cases others miss and champions user experience validation.
Delivery & Client Care
Amelia Ford
Delivery Manager
Amelia keeps projects on track and stakeholders aligned. She removes blockers, manages timelines, and ensures teams have clarity on priorities and progress.
Samuel Whitaker
Client Partner
Samuel is the primary voice for client needs internally and represents Morrow & Kiln externally. He builds trust, gathers feedback, and ensures every engagement delivers value.
Lucy Grant
Support Operations Specialist
Lucy manages support processes, onboarding, and escalations. She ensures every client question is answered quickly and every issue is resolved with care.
How we approach work
Every project begins with understanding. We don't jump to solutions. We invest time in conversations, observation, and research to truly understand the problem before proposing direction.
We believe in tight feedback loops. Sketches become prototypes, prototypes get tested with real users, feedback informs the next iteration. This cycle continues through design and into development.
Adoption isn't an afterthought—it's built in. We design for your team's workflows, we document decisions, we train your people, and we support the transition from old tools to new ones.
Process over perfection
We work iteratively and transparently, shipping small improvements over waiting for perfect.
Long-term thinking
We design for maintainability, scalability, and future growth—not just the next deadline.
Collaborative partnerships
Your success is our success. We work as an extension of your team, not a separate vendor.
Craft and rigor
We care about the details—both the invisible infrastructure and the moments users experience directly.
Let's work together
If you're building a product or modernizing a system, we'd love to hear about it. Let's talk.
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